Return & Refund Policy
Customer to login to select from history of orders (return and refund polices) Items shipped online from www.alremalalmutaharika.ae, or from any other point of sales, can be returned within 7 days from the purchasing or delivery time. (Limited exceptions maybe considered whenever decided solely by financial teams)
To prevent and detect fraud and abuse, in some circumstances we may require additional information and documentation from you, such as a government-issued photo identification, to consider processing a return or providing a refund or replacement. All personal information you provide will be handled in accordance with our Privacy Notice.
Exchanging or Replacement
The eligibility to exchanging or replacement of an items are subject to approval of customer service teams, provided the item is returned in its original packing and packaging free of damage, and within 7 days from the purchasing or delivery time.